Which of the following is NOT a component of effective conflict resolution?

Prepare for the Civil Service Supervisor Exam. Use flashcards and multiple choice questions, complete with hints and explanations. Ace your test with ease!

In effective conflict resolution, ignoring the issue is not a productive strategy. Active listening is crucial because it allows parties to understand each other's perspectives, fostering empathy and clarity in communication. Naturally, negotiation plays a significant role, as it helps conflicting parties find common ground and work toward a mutually acceptable outcome. Assertiveness is also important, as it enables individuals to express their needs and viewpoints confidently without diminishing others' feelings or rights.

By contrast, ignoring the issue can lead to unresolved conflicts, fostering resentment and potentially escalating the situation. Effective conflict resolution relies on addressing the issues head-on through productive communication and collaboration, making it essential for individuals involved to engage in active listening, negotiation, and assertiveness.

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